© Copyright 2007 - 2023 Laura  A. Puchtell Barclay

access to the membership portal 24/7

The Refined Lawyer™ program is NOT an online course. If you are looking for
another course to add to your collection, this program is NOT for you.


Quarterly Targeted Topic eLearning & videos pre-recorded sessions answering the hottest professionalism topics so you are "in the know!'

​The Refined Lawyer™ program IS for you if you want to distinguish
yourself and stand out among your peers, competition, and earn the respect
of both judge and jury in the courtroom.


​​It is often the nuances of interaction that create miscommunication. once an individual understands these nuances - communication, negotiation, and working relationships will be more EFFECTIVE.

Professionalism & Civility Are Key to Your Success

 
You will learn the answers to such questions as: 

  • What body language can erode credibility with clients and in the courtroom?
  • How do you form effective office relationships with your staff?
  • How do you build trusting relationships with your clients?
  • How do you manage your practice during your firm's merger?
  • How do you build and enhance your "personal brand?"
  • What may you be doing that annoys your coworkers?​
  • and MORE! MUCH MORE!



You don’t have to go it alone! Join The Refined Lawyer™ Coaching Program and you will...

 

  • Feel prepared for various business and social situations
  • Increase your confidence
  • Improve your relationships
  • Increase your social competence
  • Enhance your reputation
  • Improve your career opportunities
  • Work more effectively with partners, peers, and staff
  • and MORE! MUCH MORE!

The Monthly Memo will provide you with topics such as "How to Handle" using contemporary situations; share upcoming events; and more!

These topic driven group coaching calls will be conducted live (and then recorded) with Laura and cover scheduled topics of discussion. You are invited to send your topic-related questions to Laura prior to each group coaching call to get into the Hot Seat and get personal help.

Targeted Topic Learning

To learn more, call us at 727.559.1224 or email us at info@civilitycentre.com.​​

​​

What Can I Expect In The Refined Lawyer™ Program?


The Refined Lawyer™ is an Exclusive Virtual Group Coaching Program Guiding Lawyers In Mastering Business Professionalism and Social Capital Skills to Build Relationships, Create Positive Interactions, and
Increase Their Book of Business

In this private membership only forum, you will have the opportunity to both seek and share best practices on key issues of professionalism in today's legal workplace. 

​​Who Is the Refined Lawyer™ Membership For?

This program is a must if you are a lawyer lacking a coach to help you...  Embarrassed by your lack of knowledge in office and client relationship-building...  Know something in your client communication is 'Off' though not sure what it is....  Simply need some polish and to gain knowledge of the finer points of communication... then this program IS for YOU!
 

The Refined Lawyer™ coaching program is designed for lawyers right out of law school to six years of experience, though all lawyers can benefit as can your summer associates.



The following lawyers will benefit from membership in the Refined Lawyer™ program: Lawyers in All Industries ⎯ Lawyers Experiencing a Firm Merger/Acquisition ⎯ Transaction Lawyers ⎯ Litigation Lawyers ⎯ Solo Practitioners ⎯ Boutique Firm Lawyers ⎯ Small Firm Lawyers ⎯ Mid-sized Firm Lawyers ⎯ Large Firm Lawyers ⎯ Multinational Firm Lawyers ⎯ BigLaw Lawyers ⎯ In-house Counsel ⎯ Government Lawyers


Regardless of your specialization, the strategies and approaches shared, and we’ll be discussing, can improve your business relationships and your practice.


CIVILITY & ETIQUETTE CENTRE, LLC

The refined lawyer™ monthly memo

The Membership Portal contains both Resources and a Content Library. Resources include helpful tip sheets, relevant articles, and additional tools to build skills.
The Content Library contains the collection of recorded group coaching calls, and targeted pre-recorded topic audio and videos. 

Who is the Refined Lawyer™ program for?  
The Refined Lawyer™ program is designed for lawyers with up to six years of experience, however seasoned lawyers and summer associates will also benefit by participating in the program. 

What does my membership provide?
The  Refined Lawyer™ program provides you with the opportunity to build your interpersonal communication to better serve your clients, work associates, the court, and your career! You receive:

  • Exclusive Members Only Group where you can ask questions, encourage others, and review resources and previous sessions. 
  • Monthly Live Group Coaching Calls on specific topics. 
  • Bi-weekly Coffee Chats with Laura. These are more informal and provide you with the opportunity to ask your burning questions and/or to share examples.
  • Quarterly pre-recorded topic-based training.
  • Industry best practices reports.
  • Monthly Memo filled with such items as tips, success stories, scenarios, resources, and more!
  • 24/7 Access to the Private Member Portal which holds resources and the content library for ready tools for you.
  • Opportunities to ask your questions prior to our group calls. Your question may be featured! (Confidentially with the group if choose.) Or Laura can reply to you personally.  



How long is my commitment?
The subscription to the Refined Lawyer™ program is annual. It is an automatic renewal. Should you wish to cancel your renewal, simply provide a 30-day email notice to support@refinedlawyer.com. 
 
Can I join at any time?
Yes! You may join at any time. All previously recorded sessions will be in the Membership Portal for you to access.

What is the Monthly schedule?
The schedule will be shared in the Membership Portal. No need to feel overwhelmed. Attend as your schedule permits and access the Member Portal for the recorded sessions. Each month you can plan on: 

One Topic Driven Monthly Group Coaching Call
Two Coffee Chats with Coach Laura (send your questions to Laura prior to the chat if you are unable to attend)
Monthly Memo
New Resources in the Private Membership Group Portal

Laura is in the private membership community every day, so you can always ask her your burning questions if you find yourself struggling. 

I don't have time to attend all the sessions. Will I lose out?
The Refined Lawyer™ program has been designed for the busy lawyer. Attend the live sessions as your schedule permits. All group sessions will be recorded for future review so you won't miss out. In addition, you may send your burning questions to Laura for a private reply as applicable.  

Do I Earn CLE Credits? Are there certificates for participation in the program?
The program is not certified for CLE credits. As it is not a course per se, and instead is a coaching program, you would need to check with your state accrediting board.

Certificates are not generally provided, however, should you need a certificate to submit for applicable CLE credit, contact Laura at support@refinedlawyer.com.  

Can I send all my associates and/or all of my firm's attorneys to the Refined Lawyer™ coaching program?
Yes. You may also consider an exclusive customized coaching program for your associates and/or firm. A customized program would be dedicated to your firm only, tackling specific issues your attorneys face in their interactions with peers, clients, staff, and in the courtroom.



Can I send my staff to the Refined Lawyer™ program?
The Refined Lawyer™ is dedicated to attorneys at this time. However, you may consider a customized coaching program that is dedicated for your entire firm, or exclusively for your staff.


Another tool available for your staff are webinars that the Civility & Etiquette Centre offers. These may also be customized for your firm.

The program is NOT a course or series of trainings.

There are no single courses, books, or programs that can address the breadth of topics that this membership addresses. 

In this exclusive coaching membership, you will hear from like-minded counterparts, and both give and receive feedback.

Why is this important? Because in your busy practice and life, you don't have time to sit through hours of classes to find the nuggets you need, or worse, to find the nuggets you need aren't part of the course after all! As a member, you can ask your peers about their similar experiences, and ask for guidance on how to best manage business situations and conversations. 

Each month we cover a new topic along with contemporary concerns (i.e., building relationships, working effectively while you and your team are remote, impactful client meetings, and coworker interactions in the new post-COVID environment, in addition to working through and post firm mergers, mentoring, managing staff, and more), while addressing specific questions, concerns, and experiences you have. In this secured community for members only, you share only what you are comfortable sharing.

Exclusive Members only Group

Ph: 727.559.1224
E: info@civilitycentre.com

industry best practices

Periodic reports on industry best practices with guidance on how to apply directly to your interactions.

GRAVITAS


What You Didn't Learn in Law School

monthly live topic-driven group coaching calls

The Refined Lawyer™

  • A unique virtual group coaching program. You don't have to go it alone.


  • Guides lawyers and provides practical ideas and strategies that will help you present a more professional image, build your social capital, and enable you to move with ease and confidence on any level in the firm, court, and public arenas.


  • Provides you with the opportunity to discuss issues YOU are facing in the workplace and in working relationships. 

THE REFINED LAWYER™
Virtual Group Coaching for Lawyers

Business Professionalism & Communication


Learn to Navigate the Nuances of Communication

 

Twice-monthly "Coffee Chats with Laura" live Q&A informal chats to answer questions you may have on the subject.

"coffee chats with the expert"